Terms & Conditions

TERMS AND CONDITIONS

In the following the use of the term `us’, `we’ or `Company’ shall refer to Roudham Trading Ltd

By registering your details on and using our website you agree to be bound by the terms and conditions laid out below.  We are a Trade website and you are entering into an agreement as a Trade customer.

WEBSITE;  Roudham Trading Ltd own the copyright, trademarks and other intellectual property rights in all material and content on this website.   Any use or reproduction of the material or content including, but not limited to, the design, layout, look, appearance and graphics is strictly prohibited unless permission has been granted.

The information contained in this website is for general information purposes only. The information is provided by Roudham Trading Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Roudham Trading Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

PRICES AND SPECIFICATIONS;   All prices are exclusive of VAT.  Goods will be invoiced at prices current at date of order.  We reserve the right to alter prices and/or specifications without notice.  All sizes and dimensions quoted on the website are approximate.

DELIVERY;   Subject to availability the Company endeavours to supply goods within a week of ordering.  Every effort is made to send complete orders, however we reserve the right to make part shipments, due to external factors beyond our control.  Items which cannot be despatched for immediate delivery will become balance orders to be despatched at a later date.

DAMAGED OR DEFECTIVE GOODS;  If on delivery, goods are found to be defective and not of merchantable quality then the customer must notify the Company Head Office within 7 days of delivery date and we will replace or a credit note will be raised for use against a future order or of an account with outstanding invoices.  In the event that the Company requires the return of the goods then it reserves the right to specify the method of return

NON OR SHORT DELIVERIES;   Wherever a discrepancy occurs between goods received and invoiced or returned and credited, these must be notified to the Company within 7 days of receipt of the invoice or credit note quoting the invoice/credit note number.   Notification not made within the above time limit will release the Company from its liability under this eventuality.

RETURNS;   Returns will not be accepted unless by prior arrangement with the Company Head Office.  Returns will only be accepted at our Warehouse address and must be accompanied by notification of the reason for return, invoice number and the Customer’s account number.

RETENTION OF TITLE AND RISK;   All goods supplied shall remain the sole and absolute property of the Company both in law and in equity until the customer shall have paid the full invoiced price under the contract and the Customer shall permit the servants or agents of the Company to enter onto the premises of the Customer and repossess the goods at any time prior thereto.  Risk passes to the customer at the time of delivery.

PAYMENT TERMS:
Proforma Invoice:   All new accounts/first orders will be by Proforma Invoice.

Credit Accounts:   Strictly 30 days from the date of Invoice.

Payment By Return:  Payment must be received within 5 days.  Agreed discounts if applicable will be applied at time of invoice.

Method;   All payments to be made by BACs transfer to the account listed on the invoice unless prior arrangement with the Company has been made.

SHOWROOMS;   Visits to the showroom/warehouse are strictly by appointment only.  Please telephone Head Office on 01953 717833.

VARIATIONS TO TERMS;   Any variations to the above terms can only be written between the Company and the individual Customer concerned.

COVERING LAW;   These conditions and every contract made pursuant hereto and all disputes arising in any way of or affecting these conditions and every contract aforesaid shall be governed in all respects by, and accordance with, current English Law and the Customer hereby submits to the non-exclusive jurisdiction of the English Courts.